Our Business Practices
IDEOLITY has been in business for over 20 years. In that time, our approach has remained constant: to support the Information Technology environment for our clients so that they can Realize Productivity Dividends. Productivity is what drives America and we continuously refine our value proposition so that your organization can stay inside the productivity “sweet spot.”
By engaging IDEOLITY, your organization will benefit from (a) technical infrastructure and core services that are secure, well-maintained, documented and at peak operating status during business hours and available during extended business hours; (b) planned and coordinated professional I.T. consulting services plus rapid emergency response; (c) unlimited access to the knowledge, experience, education and industry certifications of the entire IDEOLITY staff; (d) reduced or eliminated expense of sustaining your own internal I.T. staff and the attendant costs of managing, training, and providing benefits; (e) substantial reduction of costs related to I.T. consultants and vendors that accompany an internal I.T. staff.
We work with you to plan, implement, manage and direct the activities essential to support your Information Technology environment. This requires technically oriented, trained and vendor-certified people with specific proficiencies that cannot be embodied in one or two employees. It requires a team approach, seasoned leadership and intense dedication. That’s IDEOLITY.
IDEOLITY operates according to a set of timeless precepts:
* We expect payment only after we have done the work.
* We don’t want to be paid until you are completely satisfied.
* We evaluate options based on what is best for you, not us.
* When critical hardware fails, as it inevitably will, we drop everything to get you back up and running.
* We acknowledge and communicate rapidly so you are not wondering what’s going on.
And then, we take it a giant step further! We look for productivity opportunities for you to realize. These take many forms. Some are repetitive tasks that can be shortened with training; others, like video conferencing or podcasting, help your organization utilize technologies with which you may be unfamiliar. Still others, like new user orientation, can be improved with a set of custom training videos that we produce for you.
IDEOLITY is a Microsoft Certified Partner and has been on the Business Journal’s “Top 25” list for a decade.




